Hong Kong’s worst app - The Gulu
August 19, 2018
More than 18 months ago I complained about The Gulu. They’re still at it, forcing you to upgrade the app when all you want to do is book a table.
This time they excelled themselves by making the old version of the app disappear from the Home Screen.
So first I have to find the app (good luck with that - it used to be called “Food Gulu” but then they renamed it to “The Gulu”, which means absolutely nothing to me).
Then they ask me to setup a user ID and password. Why do you need that when you already have my phone number?
Then I discover that they have cleverly hidden my list of favourite restaurants, and the search engine has never heard of the name I entered. Ah, stupid me, I had included a space between two words, so obviously that’s not going to work.
I just want to book a table. How hard can that be?