Slow
Maybe I'm stoopid

Puzzling

Two strange tales from the hard shoulder of the digital superhighway.

Firstly, I sent an email to a Hong Kong company (via their website) saying that I wanted to order something from them.  A day later they called me back (on the phone) and promised to fax me a price list.  Nothing arrived, and there has been no reply to my email, nor any follow-up phone calls (incidentally, why are people so attached to fax when email is so much easier?).

Then I placed an order with a US company.  Unfortunately their stupid web page decided I lived in Canada, and apparently they have despatched the goods to a non-existent address there. 

Brilliant.

What is puzzling about this is that no-one seems to have checked the address or compared it to the address on my credit card (which is definitely in Hong Kong).  You may recall that Typepad mysteriously found themselves unable to take money from my credit card because of a trivial mismatch between the address on the card company's database and where I actually live, but this company apparently doesn't care that the address is on a whole different continent. 

Then there might be the clue that I had paid for international shipping, which would not be required if lived in the Northern United States.  Nope, they just despatched the goods to totally the wrong place.

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

dgnyhk

Since when was Canada in the Northern United States?

The one I run into with US deliveries to HK is that they'll accept my GPO address but then won't deliver there and will sit on the parcel until I call them asking where it is instead of calling me when they realise it's a GPO. Perhaps they're confused because I never give a fax number?

The comments to this entry are closed.