I received this email after a recent brief hotel stay in China:
Firstly, Thanks for your consistently loyalty with our hotel and [group] as a [loyalty program] member!
Our management team have paid more attention to your staying experience. If there anything happened on you and makes you feel dissatisfied stay experience. Please do not be hesitate to contact with us. We will make arduous efforts to our vission- [fatuous slogan]. Finnaly, I wish you have a good and safety time day by day! We looking forward your come back soon.
Hmmmm…this was my first stay in this hotel, and I only joined their loyalty program at check-in.